Privacy Policy

Last updated: November 2025

Qoncept Apps ("we", "us", "our") is an independent software studio based in the European Union. We build desktop and mobile applications that respect user privacy and minimize the amount of personal data collected.

This Privacy Policy explains what information our websites and applications collect, how we process it, and the rights available to you under applicable law (including GDPR for EU users).

Information We Collect

1. Website Visit Data

Our websites (including qoncept.io, duobolt.app and related domains) automatically collect limited technical information for security and functionality purposes. This may include:

IP address (anonymized where possible)
Browser type and version
Date and time of access
Pages visited
Basic diagnostic data from Cloudflare (CDN and security logs)

We do not use tracking cookies, analytics cookies, advertising cookies, or profiling tools.

2. Application Data (General)

Our applications are designed to function locally, with minimal data collection.

Apps may store the following locally on the device only:

Application settings
License status
Local logs for troubleshooting (only sent manually by the user when requesting support)

We do not collect personal files, scan contents, or user-generated data.

3. Licensing and Purchases

When purchasing software through LemonSqueezy, the following information is processed by LemonSqueezy as the merchant of record:

Name
Email
Billing information
Country/region for tax purposes
License keys issued after purchase

We do not receive or store credit card numbers or payment details.
We may access license-related details in LemonSqueezy (e.g., license validity) exclusively for customer support.

4. Microsoft Store / Apple App Store (where applicable)

If our apps are distributed through official stores, those platforms may collect anonymized usage and crash reporting data according to their own policies. We do not control that data.

5. Crash Logs / Support Requests

If you contact us for support, you may choose to send logs or system information manually. This information is used solely for diagnosing the reported issue.

How We Use Information

We use collected information only for:

Application functionality
Handling license activation and validation
Security and fraud prevention
Customer support
Compliance with legal obligations (tax, accounting, audit)

We do not sell, rent, or share personal data with any third party for advertising or marketing.

Data Retention

License and purchase records: stored by LemonSqueezy according to their legal requirements.
Support emails: kept only as long as necessary to resolve the request.
Application logs: remain local unless you choose to share them.

Your Rights

Depending on your jurisdiction (e.g., GDPR in the EU), you may have the right to:

Access your personal data
Request correction or deletion
Request data portability
Object to processing
Withdraw consent (where applicable)

You can contact us at privacy@qoncept.io for any request.

Children's Privacy

Our software is not intended for individuals under 16 and we do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always be available on our website.

Contact

Qoncept Apps
Email: privacy@qoncept.io
Website: https://qoncept.io